There is a great synergy in clinical excellence with the business of dentistry as this applies to customer service excellence and business/clinical success. Recognising the complex and yet subtle interplay between clinical excellence, and an element of business savvy, Antwerp Dental Group is unique amongst dental practices in that our Academy provides business and clinical mentoring to all our associates.
This business mentoring programme teaches how to :
- collaborate with the wider dental team to ensure clinical and business success
- collaborate with your dental nurse with digital tools and the practice management system to develop and promote specific streams of work
- assess patient’s motivation for dentistry, and how to ethically steer patients to agree plans that are appropriate to their oral health by a consideration of psychometric profiles
- help associates develop the pricing of their dentistry and how to ensure that they can work to a commercially viable hourly rate
The complete programme listed below takes approximately 3 years to complete from when an associate joins one of the Antwerp Dental Group practices. The programme takes the form of a peer mentoring exercise and action list development between the Clinical Director, the Associate, the Director of Operations, and a Practice Manager.
As a result, Associates attain better confidence and become commercially astute clinicians. Through Antwerp Dental Academy, clinical skills can be enhanced by tailored training from within the outwith group who become partners of our Academy.